Frequent Questions

Audio Questions

The Salesperson Prelicense is the first course fully integrated with in-class audio from one of Georgia's leading real estate instructors. All other courses are currently planned for audio to be added.

Certification Questions

We're proud to say that all courses are certified with the Georgia Real Estate Commission.

Demo Course Questions

We're so proud of our courses, we invite you to demo them.

Getting Started Questions

Further your goal of a successful career in Georgia real estate by getting started today.

Login Questions

Get immediate help with loggin in.

Apple/Mac Questions

Our courses are fully functional on any computer platform.

Audio & Demo Course Questions

Do all the courses play audio and require a sound card?

Our Sales Prelicense and all of our Continuing Education (CE) courses play audio and will require a sound card to play correctly.

The practice exam courses do not have audio. Therefore, they do not require a sound card.

I'm trying to view the Demo course, but nothing happens.

First, make sure you are clicking on the "Click here to launch the demo" link. If this does not work, then check the following:

  1. Make sure you disable any pop-up blocker, pop-up killer, pop-up swatter, or any other kind of program that prevents pop-up windows from opening.
  2. Make sure your firewall will allow pop-up windows.

Unlike other courses on this, the Demo course opens into a new window, and some popup blockers will keep that window from opening.

Certificates & Getting Started

Is the certificate that I print out proof of my course completion?

The certificate that you print out is only for your own records. You should keep a copy of it, however, since it contains your course registration record ID. Your actual course completion is sent to your school electronically and they, in turn, should transmit that completion to the State Commission.

How do I start a course that I have already purchased?

To start a course that you have already purchased, you first need to login to this website. You will then be on a page called called "My Courses". You can return to this page anytime after logging in by clicking on the My Courses button on the left side of the page. The My Courses page lists all the active courses you have purchased. To start taking a course, simply click on the course name.

When can I begin my online course?

You may begin your online course immediately after the purchase process is completed.

What is my password, for first time buyers?

The first time you purchase an online course, you will be asked to create a password. Note that we do not assign you a password, you pick one out for yourself.

Login Questions

After I enter my ID and Password, the site acts like I have not logged in.

This site uses "session cookies" to keep track of who you are from one page request to the next. It appears that this feature is turned off in your web browser.

There are two types of cookies: 1) persistent cookies and 2) session cookies.

A persistent cookie is a small file saved on your hard drive by your web browser. First party cookies allow some web sites to remember you and your preferences from one visit to the next. 3rd party cookies are often set by banner advertisements and may be used to track the websites you visit. Many people turn off presistent cookies (at least 3rd party cookies) for privacy reasons.

Session cookies are very different from persistent cookies. Session cookies are stored in the browsers memory and are automatically deleted when you close or shutdown your browser. Session cookies are used to track who you are from one page request to the next, and they are often used on sites that require you to login (like this site). Session cookies to not disclose any personal privacy information.

To turn on session cookies in Internet Explorer:

  1. Click on the Tools menu.
  2. Click on Internet Options menu item.
  3. In the Internet Options dialog box, click on the Privacy tab.
  4. In the Settings area, click on the Advanced button.
  5. In the Advanced Privacy Settings dialog box, make sure the "Always allow session cookies" button is checked.
  6. Click on the OK button.
  7. Click on the OK button.

Apple/Mac Questions

Will these online courses work on my Mac?

Our courses have been tested with Internet Explorer 5.1 and higher on the Macintosh and Netscape Navigator 6.2 and higher on the Macintosh. The courses should run fine using the Safari browser, but we have not tested that yet. If you are using Safari, please let us know about your experience.

contact us

Hours: 9am-5pm EST Mon-Fri

Administrative Questions:
Georgia Institute of Real Estate
800-633-3583
404-252-6768
girecbt@learningrealestate.com

Course Content Questions:
Karen Loftus
Karen@LearningRealEstate.com

Technical Questions:
WebToolset
800-633-3583
404-252-6768
support@georgiarealestate.education